335bet Privacy Policy
Your personal information is completely safe with us. This policy explains how 335bet collects, uses, and protects your information.
335bet ("we", "us") operates a secure and reliable online betting and casino platform for users in Bangladesh. When you use our website https://335bet.lat, you agree to the terms of this privacy policy. The purpose of this policy is to clearly inform you what types of information we collect, how it is used, and what steps we take to protect your privacy.
Your personal information is very important to us. 335bet respects the privacy of every user and keeps your data secure using advanced security technology including SSL encryption. If you have any questions after reading this policy, contact us via 24/7 live chat or email.
1. Types of Information Collected
335bet collects various types of information, which is used to provide you with the best experience and to ensure the security of the platform.
a. Personally Identifiable Information
During account registration or verification, we may collect the following information:
- Full name (as it appears on the national ID card)
- Date of birth (for age verification)
- Email address
- Mobile phone number
- Residential address
- National ID card or passport number (for KYC verification)
b. Financial Information
We collect the following information for transaction processing:
- Payment method details (bKash, Nagad, Rocket number)
- Bank account information (for bank transfers)
- Transaction history and amounts
Important: 335bet never stores your full card number, PIN, or password. All financial information is protected through SSL encryption.
c. Technical and Usage-Related Information
- IP address and location data
- Browser type and version
- Device information (mobile, tablet, or computer)
- Website usage logs and session data
- Game history and betting patterns
2. How Information Is Collected
We collect your information in the following ways:
- Directly provided: Information you provide yourself when creating an account, completing KYC verification, or contacting the support team.
- Automatically collected: Information collected automatically through cookies, log files, and similar technologies while you use our platform.
- From third parties: Information received through payment providers (bKash, Nagad, Rocket) or identity verification services.
3. Purpose of Using Information
335bet uses collected information for the following legitimate purposes:
a. Account Management and Service Delivery
- Creating, managing, and maintaining your account
- Age verification — only users aged 21 or above may use the platform
- Transaction processing — deposits (minimum ৳100) and withdrawals (minimum ৳1,000)
- Providing bonuses and promotions (such as a 200% welcome bonus)
b. Security and Fraud Prevention
- Detecting and preventing unauthorized use of accounts
- Complying with Anti-Money Laundering (AML) regulations
- Monitoring suspicious transactions
c. Customer Service and Communication
- Providing 24/7 Bengali live chat support
- Sending important notifications related to your account
- Informing you about relevant offers and updates (based on consent)
d. Responsible Gaming
- Analyzing play patterns to identify problematic behavior
- Implementing responsible gaming tools (such as setting limits)
4. Sharing Information with Third Parties
335bet does not sell your personal information. However, information may be shared in the limited circumstances described below:
a. Service Provider Partners
We work with selected third parties who provide services on our behalf. These include payment processing (bKash, Nagad, Rocket), identity verification, and technology infrastructure providers. These partners are given access only to the amount of information needed to perform their specific tasks.
b. Legal Obligations
We may be required to disclose your information where necessary to comply with a court order, government directive, or applicable law.
c. Business Transfers
In the event that 335bet's business operations are merged with or transferred to another entity, user information may form part of that process. However, we will notify you in advance of any such event.
We enter into agreements with all our third-party partners under which they are required to maintain the confidentiality and security of your information.
5. Cookies and Tracking Technology
The 335bet website uses cookies and similar tracking technologies. Cookies are small data files stored in your browser.
Types of cookies we use:
- Essential cookies: Required for the core functionality of the platform (login sessions, security tokens).
- Functionality cookies: Used to remember your preferences and settings.
- Analytics cookies: Used to understand website performance and usage patterns.
You can control or disable cookies through your browser settings. However, disabling certain cookies may limit some functionality of the platform.
6. Data Retention and Security
a. Retention Period
We retain your information only for as long as necessary to fulfill the purposes described in this privacy policy or to comply with legal obligations. Financial and KYC-related records may be retained for a specified period even after an account is closed.
b. Security Measures
335bet applies the following security measures to protect your information:
- 256-bit SSL encryption — full protection during data transmission
- Encrypted database — protection of stored information
- Two-Factor Authentication option
- Regular security audits and vulnerability testing
- Strict access controls — only authorized staff can access the information they need
- Firewall and intrusion detection systems
Important advice: No matter how many security measures we put in place, no data transmission over the internet is 100% secure. Keep your account password secure and do not share it with anyone.
7. Your Rights
As a user of 335bet, you have the following rights:
- Right to access: You can request to know what information we hold about you.
- Right to correction: You can request that any inaccurate information about you be corrected.
- Right to deletion: In certain circumstances, you can request that your information be deleted (though this may not be possible where legal obligations apply).
- Right to restrict processing: In some cases, you can request that the processing of your information be limited.
- Right to withdraw from marketing: You can unsubscribe at any time to stop receiving marketing communications.
- Right to data portability: You can request to receive your information in a structured, commonly used format.
To exercise any of the rights listed above, contact our support team via 24/7 live chat or email. We generally respond to requests within 30 business days.
8. Privacy of Minors
335bet strictly does not provide services to anyone under the age of 21. Our platform is for users aged 21 or above only. We do not intentionally collect any personal information from minors.
If we become aware that a minor has registered on our platform, we will immediately close their account and delete all associated information.
21+ This platform is for users aged 21 or above only.
9. Policy Changes
335bet may update this privacy policy from time to time. If any significant changes are made, we will update the "Effective Date" at the top of this page and send a notification to your registered email.
If you continue to use the platform after a change, it means you have accepted the updated policy. It is therefore recommended that you review this page regularly.
10. Contact
If you have any questions, comments, or complaints about this privacy policy, or if you need to make a request regarding your information, please contact us:
Contact Us
We will try to respond to your request as quickly as possible.